Monument Health Custer Hospital
Owned by Monument Health Inc
Custer, South Dakota • Hospital ID 431323
How does this emergency room compare?
2h 14m
Typical Emergency Room (ER) wait time
Ranked #44 of 51 South Dakota hospitals for speed
Faster than 13% of South Dakota hospitals
Watch: More patients return within 30 days
Faster emergency rooms nearby
Other South Dakota hospitals where patients typically wait less time:
What you need to know
Emergency Room (ER) wait time
2h 14m
⚠ 21m slower than South Dakota average
South Dakota average: 1h 54m
Ranked #44 of 51
South Dakota hospitals for ER speed
Faster than 13% of South Dakota hospitals
To see how this compares across the country, view the
ER waits by state report or the
fastest ER hospitals report.
Patient safety record
30.0 out of 100 patients return within 30 days
More readmissions+23%
Badges compare this hospital to others in South Dakota.
Lower readmissions and complications are better; higher patient satisfaction is better.
How we rate hospitals
We compare each hospital only to others in South Dakota. This keeps comparisons fair since different regions face different challenges—rural vs urban, teaching vs community hospitals, etc.
Better than average
Top third of South Dakota hospitals
Top third of South Dakota hospitals
About average
Middle third of South Dakota hospitals
Middle third of South Dakota hospitals
Below average
Bottom third of South Dakota hospitals
Bottom third of South Dakota hospitals
Understanding the terms
ER wait time (OP-18b): The official national measure of emergency room wait times—time from arrival until you see a doctor or nurse. Also called ED (Emergency Department) wait time.
Readmissions: When patients need to return to the hospital within 30 days of being discharged. Lower numbers are better.
Complications: Problems that happen during or after medical procedures, measured per 1,000 procedures. Lower numbers are better.
Patient satisfaction: How patients rate their overall experience on surveys conducted by CMS. Higher scores are better.
When to prioritize speed vs safety
Life-threatening: Go to the closest ER
- Severe chest pain or trouble breathing
- Heavy bleeding or major injuries
- Stroke symptoms or seizures
- Severe allergic reactions
Call 911 or go to the nearest hospital immediately.
Urgent but stable: Consider wait times
- Possible broken bones
- High fever or severe pain
- Deep cuts needing stitches
- Bad sprains or sports injuries
Compare nearby hospitals for faster care.
Data sources: Official federal datasets from CMS (Centers for Medicare & Medicaid Services). Updated monthly. This information is for educational purposes and should not replace medical advice.
Questions about this data? Learn how we calculate these scores or report an error.