Atrium Health Cleveland
Owned by Advocate Health, Inc.
Shelby, North Carolina • Hospital ID 340021
How does this emergency room compare?
2h 24m
Typical Emergency Room (ER) wait time
Ranked #17 of 94 North Carolina hospitals for speed
Faster than 81% of North Carolina hospitals
Strength: Faster ER waits than North Carolina average
Watch: More patients return within 30 days
Strength: High patient satisfaction (85/100)
Faster emergency rooms nearby
Other North Carolina hospitals where patients typically wait less time:
What you need to know
Emergency Room (ER) wait time
2h 24m
✓ 46m faster than North Carolina average
North Carolina average: 3h 10m
Ranked #17 of 94
North Carolina hospitals for ER speed
Faster than 81% of North Carolina hospitals
To see how this compares across the country, view the
ER waits by state report or the
fastest ER hospitals report.
Patient safety record
29.9 out of 100 patients return within 30 days
1.0 complications per 1,000 procedures
85/100 patient satisfaction score
More readmissions+5%
Average complications0%
Average experience0%
Badges compare this hospital to others in North Carolina.
Lower readmissions and complications are better; higher patient satisfaction is better.
How we rate hospitals
We compare each hospital only to others in North Carolina. This keeps comparisons fair since different regions face different challenges—rural vs urban, teaching vs community hospitals, etc.
Better than average
Top third of North Carolina hospitals
Top third of North Carolina hospitals
About average
Middle third of North Carolina hospitals
Middle third of North Carolina hospitals
Below average
Bottom third of North Carolina hospitals
Bottom third of North Carolina hospitals
Understanding the terms
ER wait time (OP-18b): The official national measure of emergency room wait times—time from arrival until you see a doctor or nurse. Also called ED (Emergency Department) wait time.
Readmissions: When patients need to return to the hospital within 30 days of being discharged. Lower numbers are better.
Complications: Problems that happen during or after medical procedures, measured per 1,000 procedures. Lower numbers are better.
Patient satisfaction: How patients rate their overall experience on surveys conducted by CMS. Higher scores are better.
When to prioritize speed vs safety
Life-threatening: Go to the closest ER
- Severe chest pain or trouble breathing
- Heavy bleeding or major injuries
- Stroke symptoms or seizures
- Severe allergic reactions
Call 911 or go to the nearest hospital immediately.
Urgent but stable: Consider wait times
- Possible broken bones
- High fever or severe pain
- Deep cuts needing stitches
- Bad sprains or sports injuries
Compare nearby hospitals for faster care.
Data sources: Official federal datasets from CMS (Centers for Medicare & Medicaid Services). Updated monthly. This information is for educational purposes and should not replace medical advice.
Questions about this data? Learn how we calculate these scores or report an error.